The Chat Bot Module
An AI-driven chat bot that can be trained on your company data—assist users, automate support, and scale interactions effortlessly.
All Teruza modules are fully customizable to suit your individual business' needs!
More about This Module
The Chat Bot module delivers a fully integrated, AI-powered assistant that lives within your Teruza platform. Trained on your internal documentation, help content, and user behavior, it helps users get answers, complete tasks, and solve problems instantly.
Built on top of the AI module, this bot can handle support requests, guide users through onboarding, or even assist internal staff with navigating your tools. It can also escalate conversations to human agents via the Chat or Support Desk modules when needed.
Typical use cases include:
- Answering FAQs using your company knowledge base
- Helping users navigate your system or access documents
- Assisting with lead generation or basic qualification
- Automating replies to common support queries before tickets are created
- Providing internal assistance to staff with training or tool usage
Whether for clients or staff, the Chat Bot module helps scale support and guidance—without scaling headcount.
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